If a customer cancels the order after the assigned driver has arrived at the pickup location, a cancellation fee of ₹30 will be applicable.
Key Points:
- The cancellation fee will be automatically deducted from the paid amount or the YOHO Wallet, as applicable.
- This fee is charged to compensate the driver for time and effort after reaching the pickup point.
- If the order amount is less than ₹30, the entire paid amount may be deducted.
- No refund will be issued for the cancellation fee once applied.
YOHO reserves the right to determine driver arrival status based on system logs, GPS data, and driver confirmation.