Main Policy Statement
If a customer cancels the order after the assigned driver has arrived at the pickup location, a cancellation fee of ₹30 will be applicable.
Key Points
- The fee gets automatically deducted from the paid amount or the YOHO Wallet, as applicable.
- This charge compensates drivers for their time and effort once they reach the pickup location.
- If the order amount is less than ₹30, the entire paid amount may be deducted.
- No refund will be issued for the cancellation fee once applied.
Authority & Determination
YOHO retains the ability to verify driver arrival using system logs, GPS data, and driver confirmation.
